You can feel confident because your purchase is backed by our PetAmberAlert.com 100% Guarantee. If you are not completely satisfied, contact our customer service department immediately and we will make every attempt to correct the problem. If we cannot do this, we will authorize a 100% refund. We’ll make sure you are 100% satisfied with the service!
PetAmberAlert.com is so confident that we can help locate your pet, we are also offering a 100% money back guarantee on all add on services. If you do not find your pet within 30 days, you can request a refund for any of the add on services you purchased. After 30 days of being listed, you have an additional 30 day window to request a refund. We do not deny any refund requests, you simply need to request the refund and you must do it by clicking the ‘request refund’ link.
To request a refund, sign in to your account, choose the ‘upgrade listing’ tab and if you are in the 30 day window period you will see a list of the add on services you purchased. There will be a link saying ‘request refund’, just click that and we will process your refund. Prior to the 30 days of being listed, you will not see the link. It must be after 30 days of being listed, then you will have an additional 30 day window where you can request a refund. If you are past the 30 day window, you will not be able to request a refund, there are no exceptions to being past the window. Email requests will not be honored, you must use the automated process.
If you’re trying to find a lost pet, begin the Pet Amber Alert process now for your greatest chance at success.
Our alert system results in an 85% success rate if the alert goes out in the first week… a 75% success rate after two weeks… and a 65% success rate after eight weeks.
We’re available 24 hours a day, 7 days a week and welcome all “I Lost My Pet!” alert requests.
When you think of the time this saves you — and the number of pet businesses and neighbors we can reach immediately on your behalf — it’s well worth the investment. The sooner you start, the better.